Teletherapy FAQs

Q: What is teletherapy?

A: It is therapy that takes place using electronic devices

rather than face-to-face.

Q: Is online therapy successful?

A: Yes, it can be as effective as traditional therapy.

Therapy always has limitations on what it can accomplish,

and there is no guarantee that therapy will be successful in

helping you to achieve your goals. Teletherapy can be

especially helpful for those with schedules that may make

it challenging to meet at an office for face-to-face

sessions.

Q: How do you maintain confidentiality and privacy of

sessions?

A: Renewed Clarity Collective clinicians utilize only

HIPAA-approved video conferencing platforms with

established protocols to assure that all communication is

confidential. Renewed Clarity Collective also takes

precautions to make sure all communications are

conducted in a secure and confidential manner.

Q: Will my insurance cover the cost?

A: Many health insurances provide coverage that is

equivalent to in-person therapy costs which may include a

copayment. Unfortunately, not all insurances provide

teletherapy coverage. Please contact your insurance

provider prior to engaging to ensure coverage.

Q: What equipment will I need?

A: A computer, mobile device or tablet with a webcam and

internet access. Before your first teletherapy appointment,

make sure you test your set-up to ensure a working

connection. Reach out to your provider directly with any

questions.